FAQ

Get all of your answers to frequently asked questions about Paige Capo's.

Product Related FAQ

All Paige Capo's are manufactured in the United States.

Yes. We can customize the PaigePro series based on your guitar has more than +/- 1″ from a 16" Radius, a Custom Nut Width, or Custom String Spacing. Please contact us here.

Paige Musical Products, at its discretion, will not charge to repair or replace any of its purchased capo models due to manufacturing defects during normal use. In order to verify that your product was purchased within the last two years, you must have registered your capo on our website at the time of purchase or have proof of a receipt. Any claims will result in the return of the defective item.

Original models have a two year warranty on all non-replaceable parts.
Clik ETI models have two year warranty on all non-replaceable parts.
PaigePro models have a lifetime warranty on all non-replaceable parts.

Learn more about our Warranty here.

Order Related FAQ

We offer Free Shipping on orders $40 & up. For orders $39.99 and below and within the continental United States we charge a flat fee of $4.95. Learn more about our shipping rates here.

We ship on business days (Saturday, Sunday, and holidays are not business days). Packages ship from Mississippi, Nevada, New Jersey, or Ohio -- we cannot guarantee that any product will ship from a specific warehouse. Expedited Shipping (1-Day Air and 2-Day Air) is the only way to guarantee that you will receive an item within a certain time frame. Delivery estimates for expedited shipping options are listed on the product page for the item in question. All expedited shipments are delivered Monday-Friday.

Ground Shipping typically takes 1-4 business days from the date of shipment (for orders within the 48 contiguous United States). Residential ground and Free 2-Day shipments are delivered Tuesday-Saturday. Commercial ground and Free 2-Day shipments are delivered Monday-Friday. Make sure to select the proper address type for your address in checkout, as delays may occur if your selection is incorrect.

For APO/FPO addresses, customers receive free shipping and orders typically arrive in 2-4 weeks.

For customers shipping to a PO Box, the order may need to be shipped via USPS. For this reason, expected delivery dates cannot be guaranteed.

Learn more about our shipping here.

We accept all major credit and debit cards: Visa, MasterCard, American Express, and Discover.

Additional methods include PayPal and Apple Pay.

Go to our View Order Details page here.

We guarantee your complete satisfaction for 30 days after your order is delivered.

We allow you to return almost any product for any reason. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. When procedures are followed, there are no restocking fees. For Canadian and U.S. territories customers, please note that if you request an exchange, we require the original item to be received and processed in our warehouse before shipping a replacement.

Request a Return Authorization on an order or item you have received.